Customer Service

How do i contact ?

Simply send an email to and we will contact you within 24 hours!

How can i change or cancel my order ?

Send an email as soon as possible to State your order number in the first email so that we can be of service immediately.

Please note that orders cannot be changed or cancelled once they have already been sent .

I have not received a confirmation email. What now?

First view unwanted advertising inbox. If the email also doest not appear there, you can always contact us so that we can still send you the email.


Do i have to pay shipping costs?

Nope! We pay for the shipping costs.

How long does the shipment take?

View our shipping page in the main menu for a detailed indication.

Can i track my order?

Absolutely ! Simply enter your tracking code on the tracking page on our website. If you cannot find your tracking code, you can always contact us .

I have not received any tracking information!

First view your unwanted advertising inbox. If is not included, you can of course always ccontact us



How can i pay ‘

You can pay with credit card or PayPal. All payments are completed in a 100% SSL-secured payment envrironment.

Is VAT included in the price?

Yes,all costs (including VAT) are incleded in the price.



Can i return the ThePerfectMixStore if i am not satisfied?

Absolutely! Orderingn from us is 100% risk-free. You can therefore order the products, try them out and return it free of chage within 14 days if you are not satisfied. Once have received your return shipment, you will receive a full refund.

View our page on returns for more information.

How long does it take to get my money back?

As soon as we have received your package and everything turns out to be in order, you will receive the purchase amount back within 72 hours